Human Capital, Human Community
I love belonging to the Human Capital Institute community. Being on the Measuring Quality of Hire Expert Panel gets me an invite to participate in their webcasts (and occasionally give one of my own). Yesterday’s starred Kevin Wheeler of Global Learning Resources on the effects on quality of hire of assessment vs performance management. By the end, a few things were clear. First, to really measure quality of hire is extraordinarily difficult if you haven’t been schooled in research procedures. Second, you really need to do both – assess before you hire and have some rational performance management system geared to what you’ve hired them for. And third, it really is delightful to share ideas with experts who are receptive and responsive. And most of all, it’s so nice to be welcomed by the people who turn a web and phone based experience that could feel so isolated into something that truly feels like community. Kudos Bill, Amanda et al!